Your well-being above all

New measures concerning Covid-19

Given the new reality in which we live, we would like to inform you of the new measures we have put in place to ensure your safety and that of our employees. These measures will be effective as soon as our activities are partially or completely resumed and will last as long as necessary.

Social distancing at its best

  • 100,000 sq. ft. of privacy awaits you

  • Your own chalet

  • Your own private hot tub

  • Equipped kitchen in each chalet

  • Health measures that surpass government recommendations

  • Numerous outdoor activities

RECEPTION

In order to minimize contact between your family, our team and our other guests, we will pay special attention during your arrival (check-in) and departure (check-out).

  • Explanation of regulations by email/phone

  • Hand cleaning station at reception

  • Only 1 person at a time authorized at the reception

  • Protective screens have been installed at the reception desk

  • Payment by credit card or debit only

  • Handing over/return of keys that respects the principle of social distance

YOUR CHALET

The main focus of our attention - all measures concerning the housekeeping and disinfection of your chalet have been reviewed to exceed the latest recommendations of the tourism industry.

  • Additional training for our cleaning & maintenance teams

  • Complete disinfection of the premises before your arrival

  • Inspection door seal to ensure your chalet was inspected and sanitized

  • 24 hours between reservations

  • Soap and disinfectant spray available in your chalet

  • Private spas and pools disinfected before your arrival

Note that no one from our team will enter your chalet during your stay. You're safe here at home!

OUR EMPLOYEES

It is important that you are reassured during your visit. That's why management has put in place very strict security protocols for all members of our team.

  • Frequent hand washing

  • Respect the principle of social distancing

  • Wearing gloves and masks when the situation requires

  • Increased cleaning routines at reception

  • No sick employee is allowed on site

  • Followed training in hygiene and health

OUR FLEXIBILITY PROMISE

During this time of uncertainty, we are aware that your plans may need to change. For your peace of mind, we have decided to relax our cancellation policy following a reservation.

Contact us for more information: 1-800-721-0371

Update as of May 27, 2020

Following new government measures, our site will open its doors to you on June 1st, 2020. However, the authorities ask you to respect these rules:

  • All persons present in the chalet must come from the same 'family unit' (same address).
  • Visitors will be allowed during the day, but must respect the rules in force concerning gatherings: A maximum of 10 people from at most three different households can meet outside.
  • If the situation allows, make your purchases of provisions before your arrival in the region.

Useful links from the Ministry of Health and Social Services

Self-care Guide

What you need to know, what you need to do to protect your own health and the health of others: Self-care Guide

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COVID-19

Social distancing at its best!

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